Data and information management

As "the ultimate generalists," data managers can create value for business by minding the mission statement.

Independence Blue Cross manages and accesses medical, administrative and master data code sets via off-premise web console.

Harleysville VP says the expanding scope and reach of data is changing the way insurers succeed or fail in the marketplace, yet many are not getting the message.

Customer experience management, unlike customer relationship management, offers measurable return on investment, as well as many opportunities for process improvements.

An Accenture survey finds that more and more customers are open to providing greater access to their personal data if it means more personalized products or better value.

Software is designed to help detect criminal fraud rings and enable users to understand the relationships between their organizations, customers, events and third-parties.

Tom Parrent, AIG executive and industry veteran, will take on the role of chief risk officer.

Head of enterprise data management at American Family Insurance and founder and managing partner of Information Asset consulting firm share tips on setting up centralized data management departments.

Verisk’s new Telematics Division will provide discount programs and usage-based initiatives.

Organizations are racing to establish contemporary cloud storage solutions that they can control.

Big data and analytics is an area ripe for innovation. Many startups and established companies are making a name for themselves in the industry, with new names springing up all over the place.

Industry executives share their perspectives in a recent survey.

Atlas will provide cloud-based rating, underwriting, policy administration and other applications to the specialty insurer.

These 10 vendors are making a name in the big data space and helping businesses get more value from their unstructured and voluminous data sets.

Simpler, faster, better and cheaper — four words that may reshape insurance systems.

To improve customer satisfaction, accuracy and cycle time for weather-related claims, the insurer integrated Verisk’s data and analytics capabilities into its estimating application.

There are a range of application types that probably should be moved to the cloud simply because they are commoditized, routine functions that are best handled by someone else.

iWorks is designed to enable insurers to turn raw financial data into analysis for investments, risk and compliance.

IT will be required to develop the robust systems and data environment to perform and analyze risk metrics in tight time frames. There's a regulatory train coming, and IT needs to stay ahead of it.

An examination of case studies point to a handful of paths insurers can take toward innovation.