Data and information management

Sarah Thompson, head of cyber, North America, for MSIG USA, discusses the evolution of cyber insurance, managing third-party risks and more.

The adoption of Agentic AI enables carriers to redefine insurance from initial customer contact through claims resolution.

A look at why causal reasoning—not more data—must drive insurance innovation.

Insurers should adopt proactive security measures and build resilience into systems.

Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.

INSTANDA CEO Tim Hardcastle shares some of the lessons he's learned from launching an insurance technology firm.

Ransomware accounted for 60% of large cyber claims for the first half of the year, but frequency dropped 30%.

Enterprise data governance is the foundation for safe, scalable AI that transforms underwriting, claims, and distribution.

Carriers re-evaluating their company's business process outsourcing expect the integration of Agentic AI into workflows for greater efficiency.

When it comes to digitizing company processes, many mid-market insurers can scale smarter with automation and strategic partnerships.

A new report from Resilience highlights how ransomware claims are changing, the impact AI plays in these attacks and the role of vendor vulnerabilities.

Fraud detection and prevention have become key reasons for carriers to implement artificial intelligence.

Insurers under pressure to improve digital experience while also reducing fraud.

As risks grow in complexity and frequency, reinsurers must move from hindsight to foresight.

Human cognition isn't software; it's a complex, adaptive system influenced by fatigue, stress, routine and ingrained biases.

Lifelike deepfakes are costing carriers money and changing how they identify fraudulent claims and policyholders.

The models at the time overestimated the strength of the levees. They also underestimated the exposure of commercial properties.

An in-depth assessment of a cyber breach can provide valuable insights to prevent future incidents.

The need for an insurance policy that covers AI risks is growing with the adoption of AI technologies.

The following stories and InsureThink opinion articles are a part of a series on how AI is being deployed in claims.