Digital distribution

Silver-plated HIX plan participants are helping offer a middle-of-the-road assessment of how the Affordable Care Act is faring.

Partnership with the Insurance CRM analytics platform for connected car services offers wider distribution and savings to customers.

Younger auto insurance shoppers are more likely to choose brands based on website information and navigation, according to study.

SMA study shows insurers look to improve customer experience through communications and document management tools.

Retailer partners with Autoinsurance.com; consumers can receive multiple competitive quotes from Progressive, Esurance, Safeco, The General and others, and purchase policies online.

Will seek to recoup the state’s payments to Oracle plus damages, citing bugs in the system and missed deadlines.

Westfield Insurance’s adoption of the Activity Notes download through IVANS continues to grow.

Many benefit brokers found a scant number of insurer options when assisting consumers on the Affordable Care Act’s public health insurance exchanges.

While updating its online quoting tool, the insurer used multiple layers of measurement to understand how people were interacting with its website.

Many consumers still don’t feel comfortable using mobile insurance applications and many consumers don’t even know if their insurers offer a mobile app.

Using the Insuritas E-InsuranceAISLE technology platform, Overstock.com, a discount online retailer has added insurance to its growing inventory of offerings.

Industry experts opine on emerging technologies and their impact on insurance practices, liability and implications for consumers.

Looking back on the first open enrollment, just what worked and what lessons were learned to raise the number of enrollees further for 2015?

Aetna and Humana will also join an effort organized by the Health Care Cost Institute that builds on steps the Obama administration has taken to shed light on prices charged by health care providers.

Merchants expects to have a single, managed solution to translate and deliver policy and commission data to agency partners.

To stay relevant, insurers must upgrade systems to support multichannel sales, marketing and service requests, direct sales and make use of big data, according to Swiss Re.

Insurer groups this week shared ACA reform ideas with Congress, including the creation of a copper plan.

Members of Congress came out swinging Wednesday at a committee hearing with top insurers called as witnesses to determine whom of the more than 8 million Obamacare enrollees have paid their first month’s premium.

As many as 90 percent of WellPoint customers have paid their first premium by its due date; for Aetna, the payment is in the low to mid-80 percent range.

Through use of the app, the insurer expects to enable marketing representatives to view a complete picture of agency performance, and stay current through real-time updates and alerts.