Digital distribution

The Life & Annuity Group will offer the OpX solution in the United States.

The evolution of customer communications helps forge stronger ties between insurers and clients.

For carriers, cloud computing offers a way to enhance and accelerate communications with agents, and agencies can benefit from better access, ease of use and efficiency gains.

The tool for secure access to multiple carrier sites uses an identity-based system.

Agents shouldn’t compete against their carriers for sales but we work with them for the benefit of their mutual clients.

How many individuals and families that selected a health plan in the federally facilitated health insurance marketplace have paid their first month’s premium? Depends on whom you ask.

Marketplace Connector will assist Oregon-based health plans with the migration to the Federally-Facilitated Marketplace.

Price comparisons, ratings and reviews are now “old school,” according to Forrester Research, and armed with digital tools, consumers are filling many legacy insurance roles.

Private health care exchanges are here to stay but debate remains over whether employers should move their employees to private exchanges, as well as the adviser’s role in working with them.

The Centers for Medicare and Medicaid Services is in the early stages of looking at new vendors to potentially take over the operation of Healthcare.gov, when Accenture’s contract expires in January 2015.

The insurer now offers independent agents the opportunity to automatically download policy updates daily through Vertafore’s AMS360 and continues to retire old technologies.

iGO for Final Expense is designed to improve selling and processing needs for Settlers' 3,000 independent insurance producers.

Industry experts say it's time to focus on the future rather than the rocky implementation.

As a result of the crowded market driving down prices in New York - one of just five states where UnitedHealth is involved in an exchange - the insurer may boost participation in public insurance exchanges.

Karlyn Carnahan brings more than 20 years of leadership experience to her new role.

The power partnership has the potential to transform and redefine AXA's customer experience, customer engagement, digital presence and growth potential to levels not yet seen in insurance.

The portal is designed to enable customers to choose coverage via a side-by-side quote, but also purchase and service the insurance on one platform.

The private benefits exchange agreement is designed to help employers looking for flexible benefit options.

In addition to preparing for 2015 enrollment, the expected successor to Kathleen Sebelius as U.S. health secretary will face health insurers' warning of double-digit premium increases.

Former head of sales and marketing at Covered California and former director of sales at Blue Shield of California, Michael Lujan, says Kathleen Sebelius was in an "unwinnable position."