Digital distribution

The insurer now offers independent agents the opportunity to automatically download policy updates daily through Vertafore’s AMS360 and continues to retire old technologies.

iGO for Final Expense is designed to improve selling and processing needs for Settlers' 3,000 independent insurance producers.

Industry experts say it's time to focus on the future rather than the rocky implementation.

As a result of the crowded market driving down prices in New York - one of just five states where UnitedHealth is involved in an exchange - the insurer may boost participation in public insurance exchanges.

Karlyn Carnahan brings more than 20 years of leadership experience to her new role.

The power partnership has the potential to transform and redefine AXA's customer experience, customer engagement, digital presence and growth potential to levels not yet seen in insurance.

The portal is designed to enable customers to choose coverage via a side-by-side quote, but also purchase and service the insurance on one platform.

The private benefits exchange agreement is designed to help employers looking for flexible benefit options.

In addition to preparing for 2015 enrollment, the expected successor to Kathleen Sebelius as U.S. health secretary will face health insurers' warning of double-digit premium increases.

Former head of sales and marketing at Covered California and former director of sales at Blue Shield of California, Michael Lujan, says Kathleen Sebelius was in an "unwinnable position."

Health insurers say that a fair number of new signups do not involve HIX options.

The new company will distribute connected car products to consumers in the UK and Canada, fleets in Europe and to vehicle makers globally, company says.

Leading companies have poured $13.4 million into defeating a ballot initiative that would give California regulators the power to reject increases in health policy premiums.

Consumers are eager for a better customer experience, and while things are improving in the insurance space, the gap between the haves and the have-nots is getting deeper and wider.

To satisfy increasingly sophisticated customer expectations, insurers must first rethink the business from the outside in, replace or modernize their technologies and continuously measure their progress.

Carriers increasingly are confronted with the inherent limitations of legacy platforms as they redefine their go-to-market strategies.

An Accenture survey finds that more and more customers are open to providing greater access to their personal data if it means more personalized products or better value.

Health Net Inc. and insurers in at least 14 states will let consumers who missed open enrollment sign up for health plans in April.

More than 1 million people waited until the last five days to sign up, and early indications are that many were young minorities.

Higher losses and premium rates likely to result from ACA open enrollment extensions, Moody's says.