Claims

Remote workers traveling abroad can receive medical emergency and trip interruption coverage and submit claims from anywhere in the world.

The Guaranteeing Overtime for Truckers Act aims to level the financial playing field for truck drivers.

Mike Fiato will join Allstate as executive vice president and chief claims officer.

Gen AI is particularly useful to search, generate, classify, cluster, and summarize information as well as extract valuable data and insights which could prove useful in the claims process.

The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.

Adjusters across the insurance ecosystem are utilizing digital technology to assess, document and close claims.

The reinsurer is working on how to use Gen AI to support decision-making without letting it fully automate decisions. PwC and others also see claims and customer service applications for the technology.

More news: Markel appoints digital and portfolio executive in distribution strategies and business development.

Stephen Deane will take over the position for Mary Nasenbenny who will retire at the end of the year.

The New York State Insurance Fund, one of the largest workers comp insurers in the U.S., got over 1,000 policyholders on board its new claims information app in its first week.

As technology advances, risk assessment becomes increasingly complex and requires more advanced techniques.

Software can pull attributes out of a claim file to provide claims professionals with a risk assessment score for the likelihood that the claim file could go nuclear.

Understanding what factors lead insurers to deny claims can help businesses avoid problems that could undermine their coverage.

The county of Maui and families of victims have sued the utility, alleging that its downed power lines were responsible for the conflagration. Hawaiian Electric has denied wrongdoing.

CCC has been working with an adviser to explore a potential sale and other possible buyers have been circling, said the people, who asked not to be identified because the details are private.

CSAA's Alonzo finds that her niche is doing brand new things and pioneering new strategies.

Large companies are most likely to hire for technology, underwriting and analytics roles over the next 12 months.

Having recently increased its market, Roadzen is turning to a SPAC arrangement to fund further expansion plans.

The leader of the company's claims services unit talks about bringing in different points of view to American Family's update of its claims services technology, and retaining the human element of servicing claims.

The New Zealand based life and supplemental health insurer needed to replace an in-house system that couldn't scale. Partners Life implemented the platform in two phases that took more than two years.