Claims

Cross-claims data exchange designed with NAIC model regulations and stringent state insurance laws on privacy, claims and data.

Workflow solution for first- and third-party liability adjusters designed to work in tandem with claims services suite.

Moratorium established ahead of second storm expected to hit New York on Wednesday.

ClaimCenter designed to support The Guarantee Company’s goal of increasing effectiveness, efficiency of claims management operations.

Funding for IT projects to help insurers become more customer-centric is largely unavailable.

Out-of-the-box solution for adjusters and claims professionals now designed to include a customizable dashboard, further technical advancements.

AIR Worldwide, catastrophe modeling firm, estimates that insured losses from Sandy to onshore U.S. properties will be between $7 billion and $15 billion.

Contractor plans to use CSC software to enhance communication between parties, as well as rate and identify vendors based on performance.

New version designed to support increasingly complex insurance policy products.

Provider of risk financing and loss prevention services for Texas municipalities calls on software provider in attempt to become more proactive with claims.

Claims system upgrades can be as frustrating to integrate with legacy systems as they are exciting to purchase.

Insurer deploys the Toughbook mobile computers in all 50 states, enabling appraisers to write estimates on site and upload reports.

More than half of U.S. insurers surveyed expect rise in personal property, workers' compensation and auto insurance fraud losses.

Claims Group President, The Progressive Group of Insurance Companies

Claims processing remained the top compliance issue for P&C insurers, followed by rating factors and the cancelation of policies. In terms of life and health insurers, problems with claims processing stole the top spot away from compliant policy forms, which was reported last year as the biggest compliance issue. Failure to pay claims properly in accordance with policy provisions was only fifth on that list for life and health insurers.

Given a $3 million-to-$5 million bump in budget, almost one-third of insurer CIOs would put the money toward analytics, despite already investing heavily in that area, according to “If I Had $5 Million… Where Insurer CIOs Would Spend Money They Don’t Have and Why,” a survey from Novarica.

Towers Watson survey of claims officers finds reassessment of best practices necessary for enhancing claims performance.

Insurer expects the new commercial lines system to streamline operations, enhance workflow and provide agents with a greater ease of doing business.

Hurricane Isaac is not likely to be a market-changing event that would tip the balance to a hard property market.

More than half of insurers surveyed now use anti-fraud technology solutions, according to “The State of Insurance Fraud Technology: A study of insurer use, strategies and plans for anti-fraud technology,” from the Coalition Against Insurance Fraud and SAS. However the study found that while the majority of respondents (79 percent) said that special investigations units are the sponsors of anti-fraud projects, other departments typically control the project budgets, which could slow the implementation of the technologies, the study said.