Claims

Lee Elliston, Chief Operating Officer/Group Claims for Aspen Insurance provides a global perspective on the adoption and utilization of technology in the claims process. 

Trends in liability claims litigation, according to a Sedgwick report.

Farley discusses his philosophy around human-centered artificial intelligence and how the supplemental insurer is focused on customers when it comes to innovation.

Suggestions for how property insurers can accomplish effective low touch claims processing.

Are deepfakes threatening the insurance industry? Some experts suggest a second layer of verification may be needed to combat altered materials in claims processing.

Insurance companies applying AI to handle claims functions are seeing changes for both their staffs and policyholders.

Applying AI to insurance claims processing improves its predictive analytics, use of predictive models and control of costs.

Technology is helping carriers to better manage their risk portfolios when it comes to underwriting and managing weather-related property risks.

Four strategies for insurance companies aiming to leverage AI's potential.

A host of factors have affected our daily work lives, but the recent pandemic changed how and where we work. Ken Tolson with Crawford & Company discusses the talent challenges and how to succeed in a new environment.

Geico, State Farm and Progressive ranked as top three overall in Keynova's Mobile Insurance Scorecard.

The average premium for homeowners insurance in the US is expected to hit $2,522 by the end of the year, driven largely by intensifying natural disasters, rising reinsurance costs and higher fees for home repair, according to Insurify, a Massachusetts-based insurance-comparison platform.

An increase in severe storms and a larger number of high-severity claims is causing longer wait times, which is impacting customer satisfaction, according to the J.D. Power 2024 U.S. Property Claims Satisfaction Study.

Insurance payouts for Tuesday's collapse of the Francis Scott Key Bridge in Baltimore could be among the largest ever in marine insurance, according to Lloyd's of London Chief Executive Officer John Neal.

The commercial insurer expects to improve appraisal accuracy and claims resolution efficiency through using the Uveye AI-powered vehicle inspection platform.

Chubb partners with Cytora; CNO Financial Group oartbers with Cognizant; Blink Parametric to provide cyber solution with Buckler Mexico, and more news

How will the events of 2023 affect 2024 when it comes to collision claims?

AI can help insurers with faster claims analysis and point investigators to possible fraud.

In this first part of a three-part series, we examine how insurance technology integrates with many roles across the industry and provides young professionals with unique career opportunities.

Life insurers hold a unique opportunity to heighten their relevance, boost policyholder trust, and accelerate growth.