Claims

By embracing emerging technology like AI, auto insurers can future proof their businesses and stay competitive.

The industry's digital transformation is ushering in a new era of risk management. By embracing cloud-based solutions, streamlining processes and integrating automation.

Remote workers traveling abroad can receive medical emergency and trip interruption coverage and submit claims from anywhere in the world.

The Guaranteeing Overtime for Truckers Act aims to level the financial playing field for truck drivers.

Mike Fiato will join Allstate as executive vice president and chief claims officer.

Gen AI is particularly useful to search, generate, classify, cluster, and summarize information as well as extract valuable data and insights which could prove useful in the claims process.

The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.

Adjusters across the insurance ecosystem are utilizing digital technology to assess, document and close claims.

The reinsurer is working on how to use Gen AI to support decision-making without letting it fully automate decisions. PwC and others also see claims and customer service applications for the technology.

More news: Markel appoints digital and portfolio executive in distribution strategies and business development.