Claims

A new AAA study reveals 10% of motorists admit to having fallen asleep while driving in the past year.

New app to enable users to get quick quotes, connect with customer service reps or get glance-and-go updates on claims and payments.

In its fourth annual program, INN honors nine insurers for core systems, customer service and enterprise systems innovations.

In renewal, State’s largest workers’ comp insurer aims for penetration gains, lower costs and positive process metrics.

Agreement will extend application outsourcing, systems integration and management consulting between Accenture and RSA for an additional three years.

Guidewire Insurance Suite will provide SSQ with policy administration, billing and claims management.

The claims admin system is designed to enhance claims service and reduce claims costs for workers’ comp and P&C insurers.

A new report from San Diego-based Mitchell International Inc. delves into the complex relationship between the economy, the cost of replacement auto parts and claims severity.

RMS warns insurers to remain vigilant in November as sea conditions are still ripe for further activity.

Insurer voting is in progress as INN and Celent partner on INN’s 5th annual ranking of tech solution providers.

Insurers need to account for rapidly advancing technologies to optimize their catastrophe risk models.

By replacing the complete software system, employees of Unigarant are able to work faster and more efficiently.

Claims management efforts are inconsistent, especially when it comes to musculoskeletal claims, according to a new report.

The recent extension does little to address the long-term viability of financially hobbled flood insurance program.

Steve Hatch previously served as COO for Zurich in North America’s claims unit.

Fitch Ratings reveals that the losses could be almost double what insurers previously expected.

Preliminary research results from NCCI indicates a 4% drop in claim frequency for 2009.

State-of-the-art lab aims to help P&C insurers model for and mitigate against natural disasters.

While the business and IT linkage still is not perfect, it has come a long way.

Insurer charged with inconsistencies, yet NAIC review found no underpayment of claims.