Claims

New paper from NAMIC highlights legislative issues surrounding vehicle repair.

Market Force polled consumers regarding their thoughts about and experiences with their auto insurers.

Distracted driving is quickly rocketing up the ranks of risks for insurers. Coming on the heels of a Chubb study last week that found motorists are in favor of banning cell phone use while driving, the Property Casualty Insurers Association of America (PCI) today reinforced the popular sentiment that the issue of distracted driving absolutely must be addressed on multiple fronts, including:

Chubb survey finds more than half of U.S. motorists say they have used a cell phone while driving, but 90% say it should be illegal to do so.

House vote grants one more year for cash-strapped program.

Several key provisions of the health care reform law go into effect today.

A difficult economy and poor customer service may encourage fraud, according to a new Accenture survey.

Pega Claims for P&C insurers is designed to enhance ease-of-use and improve service delivery.

GPS integration with Garmin to improve field appraiser productivity.

Advancements in health care analytics could mean big changes for insurers.

Zurich shares key lessons from losses over past 10 years; loss mitigation practices.

Personal and Commercial Lines Interface Leadership awards were presented during ASCnet’s 2010 TENCon event; Allied Insurance and Chubb won Innovation Interface Leadership Awards.

Armando Martinez, VP of IT at Founders Insurance Co., talks to INN at The Vertafore Connection Tour in Chicago, about the insurer’s goal to improve claims processing, how it fosters change and more.

PCI urges Congress to act as NFIP set to end during height of hurricane season.

At CSC’s Future Focus, the buzz was around consumers, agents and mobility—all topics insurers can’t ignore.

Complete data is in: 2008 was the first year that payments for medical care were more than half of all workers’ compensation benefits, says the National Academy of Social Insurance.

A new Conning Research study shows that the commercial auto insurance market may be a leading indicator of the overall commercial lines insurance market.

TransUnion's Insurance Risk Index rose just slightly from Q1, and is up only 0.3% since 2009.

It’s no secret that claims management is a key indicator of customer service. A Consumer Reports' reader survey revealed 86% of readers who filed were highly satisfied with the handling of their claims among 22 insurance companies.

Company defends practices after California Department of Insurance accuses insurer of mismanaging medical claims.