Claims

Mitchell International says Scene Diagram enhances speed, consistency and control of the claim-handling process with graphical accident depiction capabilities.

Data center managers need to review strategies to prioritize operations and minimize disruptions.

As legacy claims systems show their age, carriers need to consider both strategic business benefits and the promise of technology.

Path still uncertain, says FEMA, insured losses still a guess.

Insurers should ensure that the Web portals being used to simplify transactions with agents and customers don't make things harder on them.

New report from Novarica analyzes top technology initiatives for specialty carriers.

CSC report examines the biggest pain points for providers and hospitals.

How do increased automation and the advent of “swarms” fit in an industry that seriously values its personal interactions and relationships?

FM Global report reveals why certain people and organizations shrug off threats, risk.

Fitch Ratings says poor underwriting results offset improvement in investment income for first half of 2010.

On fifth anniversary of Hurricane Katrina, group urges Congress to adopt Homeowners Defense Act.

Guidewire says ClaimCenter will improve accuracy, enhance consistency and lower claims handling costs for the Australian insurer.

A new study says the risk from tropical storms threatens economic development in the Caribbean.

Rash of dog bites cost insurers $412 million in 2009; bite claims up 30% from 2003 to 2009.

The new claims program, which offers disability claim intake and adjudication, is based on Force.com’s cloud computing system.

Despite the increase, the Council for Disability Awareness says there's little evidence the recession has broadly impacted the number of claims.

U.K.-based gadget insurer shares some of the more bizarre claims it has received.

WCSI and Innovation Group worked together to map data from legacy systems, developed dashboards, MI and BI reporting, and Mountain West is buying in.

In this time of economic uncertainty, should auto insurers align themselves with Big Brother approaches to catching the uninsured?

Technology may some day enable cars to sense danger and avoid it, but how will this affect auto insurance?