Claims

Department of Transportation Secretary Ray LaHood announced today that drivers of large commercial trucks and buses are now forbidden to text while driving.

Association says restrictions on claims administrators will harm consumers.

The Lloyd’s syndicate manager will use ClaimCenter to improve claims processing in its specialty lines areas.

Using technology, insurers can anchor claims at the first notice of loss to improve the fairness, accuracy, speed and consistency of claims.

Lower weekly wages contribute to lower indemnity costs for workers 65 years and older.

GEICO has had enough; the insurer is working with the New York State Insurance Department’s Frauds Bureau, the National Insurance Crime Bureau (NICB) and law enforcement agencies to curb fraud and increase public awareness of the problem.

CSE Insurance Group, released its second iPhone application, the CSE Accident Tool Kit application for the Apple iPhone and iTouch. The mobile application is designed to have everything policyholders need to report an auto accident and file a claim from an iPhone or iTouch.

Trust representing homeowners asks for compensation for damages due to mold exposure.

nctInsurers continue to rely on software vendors to enable critical business fuionality, but many feel as if the sands are shifting.

Carriers increasingly are using e-learning techniques to boost efficiencies, improve claim results and better serve both employees and agents.

Bank of America Corp.'s lawsuit against MGIC Investment Corp. reflects escalating tensions in the industry over mortgage insurers' denials of claims that lenders submit for defaulted home loans.

Countrywide Financial Corp., now owned by Bank of America Corp., will have to reimburse as many as 17 million victims of the breach free and offer credit monitoring as a result of a settlement that was approved by a U.S. District Court Judge Thomas B. Russell in Kentucky. The Associated Press reports that the settlement calls for Countrywide give the victims, including anyone who obtained a mortgage and anyone who used Countrywide to service a mortgage before July 1, 2008, free credit monitoring and up to $50,000 in reimbursements per instance of identity theft, provided they actually lost something of value, were not reimbursed and can prove the loss more likely than not stemmed from the Countrywide breach.

In the truest “gift that keeps on giving” sense of the phrase, health insurers are taking advantage of the gift-giving season to help members achieve healthy outcomes. Promoted as stocking stuffers at various drug stores, health insurance gift cards can be used to pay bills and insurance premiums or for specific services at eye doctors and dentist offices.

Michael Mitrovic will be responsible for overseeing a fully integrated claims management infrastructure to effectively serve clients throughout Ironshore’s multi-specialty, global platform.

Despite research indicating that 41% of online insurance consumers are interested in PAYD policies, why hasn't this seemingly innovative and intuitive program been adopted by more states, or backed by regulatory groups?

The few insurers that have released mobile apps have but, eventually, every insurer that has invested in a Web-based channel will be taking full advantage of every mobile device.

A panel of insurance technology experts share tips and tricks for putting innovation into play.

Moody's says insurers denied 20% to 25% of claims in the second and third quarters, up from a previously historic rate of 7%.

Industry technology executives admit that adopting the changes required to innovate is no longer an option: CIO Insurance Summit report.

After its Macon, Ga., office doubled in size in the last 10 years, the insurer has decided to hire 150 employees.