Claims

Survey results from Fiserv Insurance Solutions also reveal that the top three most important technologies for insurers are service-oriented architecture, business process management and data accessibility layer technology.

After a trying third-quarter for the industry, insurers need to contemplate their risk management culture.

If the stock market doesn’t recover from steep losses precipitated in recent weeks, the surplus decline could approach $80 billion, or 15%, by the end of the year, according to global professional services firm Towers Perrin.

By investing in new systems, health insurers are handling claims in near real-time-even at the provider's office.

The extension of the plan, which was set to expire today, will allow the program to continue operating under its current terms through March 6, 2009.

Dean Harring will oversee the claims operations for multiple QBE divisions, as well as create uniform standards between its individual claims units.

The carrier was recognized for its ability to leverage technology to foster success in its corporate governance and customer experience programs.

A free online service provides necessary state-by-state hurricane-related bulletins and department of insurance compliance information.

The National Association of Insurance Commissioners has established a working group to oversee AIG insurance interests, and to ensure that policyholders of the insurance subsidiaries remained protected.

Pinnacle Life, Allied North America and Harleysville Insurance win first, second and third place in Insurance Networking News’ 2008 INNovators Award.

Total losses are expected to make the hurricane the third-most expensive in history.

The Novarica ACE Rankings document the “Average Customer Experience” of insurers with various technology solutions.

The property/casualty association believes the National Flood Insurance Program (NFIP) offers vital protection to policyholders, and is important to the U.S. economy.

The Sting Trailer was built to aid in the successful apprehension of organized cargo theft rings.

The GOP's support of federal disaster insurance reform follows the Democratic National Committee's call in late August to create a National Catastrophic Insurance Fund.

With overall predicted losses topping $10 billion, insurers’ mobile teams and technologies may need to remain in hard-hit areas as three more tropical storms line up behind Gustav.

Without congressional action, the National Flood Insurance Program will expire at end of month.

Electronic claims folder holds police records and additional claims-related information.

Based on findings from a new Fitch Ratings report, the property/casualty profitability decline is a result of poor investment performance and deteriorating accident-year underwriting results.

The company's chief claims officer says the claims function has evolved in such a way that it now requires more sophisticated technical expertise and the ability to coordinate diverse and complex information systems.