Claims

The Novarica ACE Rankings document the “Average Customer Experience” of insurers with various technology solutions.

The property/casualty association believes the National Flood Insurance Program (NFIP) offers vital protection to policyholders, and is important to the U.S. economy.

The Sting Trailer was built to aid in the successful apprehension of organized cargo theft rings.

The GOP's support of federal disaster insurance reform follows the Democratic National Committee's call in late August to create a National Catastrophic Insurance Fund.

With overall predicted losses topping $10 billion, insurers’ mobile teams and technologies may need to remain in hard-hit areas as three more tropical storms line up behind Gustav.

Without congressional action, the National Flood Insurance Program will expire at end of month.

Electronic claims folder holds police records and additional claims-related information.

Based on findings from a new Fitch Ratings report, the property/casualty profitability decline is a result of poor investment performance and deteriorating accident-year underwriting results.

The company's chief claims officer says the claims function has evolved in such a way that it now requires more sophisticated technical expertise and the ability to coordinate diverse and complex information systems.

Designed specifically for insurers, the tool provides assessment of likely tropical cyclone impact.

Results for the SMART Registry will be measured by tracking changes in clinical indicators and reviewing feedback from physicians and their provider surveys.

The planned acquisition of AIX Holdings follows two other acquisitions The Hanover has made in recent months to build out its product and service capabilities for its agent partners.

A survey of driving habits shows that annual mileage driven on American roads is declining, mainly because of a reduction in discretionary use of vehicles.

The rate of claims may be down, but medical costs and permanent total claims across all industries, regions, and payroll sizes are increasing.

Regional and niche carriers can use the Web to form closer bonds with their customers and reach target markets nationally.

As providers seek to improve patient satisfaction and associated business outlook, many are turning to electronic health records as one way to become more efficient and improve their operations.

Congress holds hearing on the regulation of long-term care insurance.

Travelers, Nationwide, The Big I and The Council are fostering a comprehensive, private-market approach to improve the affordability and availability of coastal wind storm insurance for homeowners.

According to a Wausau Insurance-sponsored survey, a U.S. economic recession isn't believed to ramp up the number of workers' compensation claims.

Mike Cuffe previously held the role of assistant VP of claims training and development at the University of Farmers.