Claims

A supercharged portal lets users unlock information in different systems, making life easier for users and system administrators.

Travelers mobilized its Catastrophe Response Team and Farmers Insurance opened a temporary claims location to aid customers.

Guidewire’s ClaimCenter completely replaces Main Street America’s three legacy claims systems.

New data shows that commercial banks are continuing to make inroads into the U.S. insurance market.

In her new role, Geraldine Henley will oversee the agency’s claims department.

Workers’ compensation medical cost containment business unit expands company’s portfolio.

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A recent Towers Perrin survey found attracting and retaining top talent is emerging as a major issue facing carriers in 2008.

Washington – Insurers are praising the introduction of a bill that clarifies patent law in the aftermarket automobile parts market. The bill, introduced by Rep. Zoe Lofgren (D-Calif.), further clarifies existing patent law, and would help reverse an International Trade Commission ruling that sought to ban the importation of competitive parts.

The federal Agency for Healthcare Research and Quality is providing $5 million to fund two studies of best practices for using clinical decision support software.

Predictive modeling and emerging claims technologies will affect the nonstandard auto insurance market, according to Conning Research & Consulting.

Los Angeles — Special investigators from Coast National Insurance Co. (CNIC), a division of Davie, Fla.-based Bristol West, worked closely with the Los Angeles Police Department (LAPD), Los Angeles District Attorney's Office and the National Insurance Crime Bureau (NICB) to bring down a 46-member auto fraud ring. Bristol West is a subsidiary of Los Angeles-based Farmers Insurance Group Inc., and operates CNIC.

Saint Paul, Minn. – The aviation unit of Travelers Cos. Inc. is using a technology-based approach to introduce a new workers’ compensation insurance program for corporate flight departments.

The insurance industry looks to technology to combat rise in claim severity.

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IVANS GIVES PROVIDERS HIGH-SPEED CLAIMS PROCESSING

Carriers are taking steps to modernize their claims processing systems and better integrate technologies with existing systems.

Mashup applications, which enable divergent data sources, business processes and applications to be combined and streamlined, are on the rise and poised to change the insurance IT landscape.