Claims

Tom Wilson spoke after the insurer posted fourth-quarter adjusted earnings.

Claims costs went up despite fewer miles driven, and other surprising results.

Tractable's computer-vision offering can appraise user-submitted photos for most claims, the companies say.

The 75,000 checks exchanged between the two carriers are now being processed on the blockchain.

An upgraded EyeSight X that uses autonomous technology debuted in August in the second generation of the Subaru Levorg.

Has insurance's 'noble purpose' ever been more relevant to society than now?

Photos can be used to drive claims decision-making and can also enable touchless claims handling.

The company combs through data to identify networks of bad actors who team up to cheat its insurance division.

The extraordinary events of 2020 have placed new demands on claims that have played an important role in accelerating the digital transformation in this area.

Claims leader for worker's comp has her group thinking about workers first.

Two-decade veteran of the company is transforming the claims organization.

The insurer is the parent of Aloi Nissay Dowa Insurance and Mitsui Sumitomo Insurance.

That represents a major lift from 2017, when J.D. Power reported that customers were slow to adopt digital interactions

The goal of every claims organization has been and will remain quickly adjusting a claim at a low cost with high levels of customer satisfaction.

Customers were ready to leverage drones and self-service after weeks under social-distancing regulations, insurers say.

While technology brings its share of distractions, it also enables tools that can be used to help reduce distracted driving and facilitate good driving rewards through telematics and UBI, says Lexis-Nexis

Partnership activity announced the week of June 21, 2020.

Activity is picking up in the insurtech sector as coronavirus restrictions lift.

Wondering if my experience filing a claim will draw the right conclusions.