Claims

Though Metromile sells insurance on its own in the U.S., it is exploring some licensing of its proprietary tech.

While consumers grow more at ease with digital contact every year, they remain more at ease with non-digital status updates on the whole.

Farmers and other carriers are engaging and empowering their customers’ self-service lifestyle and thirst for real-time access to information.

From Insuretech Connect in Las Vegas, dispatches on carriers' digitalization efforts.

Travelers has partnered with Hover to incorporate 3-D modeling technology into its claims assessment.

More good news is that the development of connected cars is making it easier to find new products and services to offer policyholders.

Reinsurer developed AI, big-data-driven product in its internal innovation lab for its insurer clients.

An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.

When their car is involved in an accident or someone breaks in, CSAA customers can view and share a video clip with the insurer and law enforcement personnel.

A program was designed over the past year to improve employees interpersonal skills and workplace conversations.