Claims

Document and content management is accelerating the insurer’s ability pay medical bills, shorten claim cycles and distribute information internally and externally.

Data analysis, processing and results distribution enables ProSight’s customer service team to access all client history and claims data.

Xuber’s claims management application selected to help automate and measure stages of the claims life cycle.

The STG suite is available on a private cloud, along with ISO content support.

Amica Mutual, Erie and Nationwide ranked highest in homeowner claims satisfaction, according to J.D. Power.

Eighth annual awards program uncovers the best of the best in insurance innovation among both technology users and providers.

Across the industry, substantial differences exist in claims management processes, and many insurers could realize significant benefits by applying new techniques and technologies.

Compared to other nations, the U.S. P&C market is the “most improved,” according to the Capgemini “World Insurance Report.”

Latest version includes automated medical bill review and workflow solution for first- and third-party liability adjusters.

With more than three weeks to go, insured losses from severe weather are an estimated $1.5 billion, according to the Insurance Information Institute, and that covers only two of the four storms so far.

PolicyCenter intended to improve ease of business and enhance operational efficiencies.

At $40 billion, insured losses were well below the 10-year average of $60 billion.

Oklahoma and Texas led in insured CAT loss payouts; overall, insured CAT losses declined compared to 2012.

Carriers and agents have made significant progress in improving the sales process, but there’s still a long way to go.

Combined ratios fall; increased scrutiny, regulatory changes and political uncertainty rank among top concerns.

Customer service rises in importance as a business driver and cost containment declines, according to Strategy Meets Action.

With big data and machine learning tools and algorithms, the possibilities are endless.

Shifting mobile strategies and two other trends will change the industry in 2014 and beyond, according to an Aite Group report.

Research indicates that claims systems and process capabilities vary widely by insurer.

Across the industry, substantial differences exist in claims management processes, and many insurers could realize significant benefits by applying new techniques and technologies.