Insurtech

Also: Sandbox Insurtech Ventures, Vesttoo.

The best ways to leverage relationships to advance in the C-suite aren't always encapsulated by corporate programs.

Almost half of the five-star ratings mentioned a good experience with an adjuster as the primary reason for satisfaction in a claims process, according to the customer satisfaction surveys analyzed by Hi Marley.

Former UnitedHealth innovation leader has moved to a different kind of insurance.

Lack of information about the claims process, smaller than expected claims payouts, denial of claims and inability to reach claims staff were also noted as frustrations from respondents, according to a survey of 250 policyholders in the U.S. and Canada, from Publicis Sapient, a consulting firm.

Customer experience, regulation on the agenda.

Also: Aon, Equifax, Cover Whale.

Hub International Ltd. is partnering with Bold Penguin Inc. to acquire Insureon Holdings LLC’s assets in an effort by the broker to build out its digital capabilities.

There were 34 funding rounds of all kinds recorded.

Also: Cowbell Cyber, Overhaul.

Also: Surer, Descartes Underwriting.

Matheus Riolfi and Jerome Selles met while working at Turo, a car-sharing marketplace, where they both did work on the global expansion of its insurance program. During that time, the two saw an opportunity to start their own insurtech, Tint.

Digital Insurance received responses via email from Yael Wissner-Levy, vice president of communications at Lemonade about its pet insurance product and consumer education.

The merger with Delwinds Insurance Acquisition Corp. will value the combined company at $369 million, said the people, who asked to not be identified as the details are private.

Also: Parametrix, Boxx, Denim Social in insurtech career notes.

The majority of Trov’s employees will join Travelers in its personal insurance segment. The financial terms of the transaction weren’t disclosed.

The agency FSD atarted a 10-week training program in Nigeria and Ghana this year for insurtechs.

COVID-19 has accelerated some trends that look certain to reshape the insurance industry. At the same time, some of the problems that have challenged the industry over the past decade have not gone away. In a new report, McKinsey examines actions insurers can take to address the challenges of this period of intense flux.

New executives at Ethos, At-Bay, more.

As this booming market evolves, the value of innovation by insurtech startups is becoming clear. These companies drive change by meeting customer demands, as consumers increasingly demand insurance is delivered in a way that suits them – digital services that are quick and easy to use.