Mobile technology

Digital Insurance reached out to insurance professionals about what to expect with life insurance technology.

Engineers at the company are racing to make changes to algorithms on the device that measure a user's blood oxygen level — a feature that Masimo Corp. has argued infringes its patents.

The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.

Allstate adds a gas finder from GasBuddy and a parking reservation platform using SpotHero.

UBI and telematics program information from the top auto insurers.

Adam Fox, MassMutual's head of distribution technology & data science, spoke with Digital Insurance about the main objectives of its Health and Wellness Program.

For the fifth year in a row, The Hartford ranked first in the small commercial insurance scorecard. Progressive ranked second. Nationwide ranked third.

The mobile app allows older adults to shop for final expense insurance with anonymity and product transparency.

The New York State Insurance Fund, one of the largest workers comp insurers in the U.S., got over 1,000 policyholders on board its new claims information app in its first week.

More carriers are offering digital assistants in their mobile browser and in-app, according to the Q3 2023 Mobile Insurance Scorecard.

As the rest of the world becomes increasingly connected, consumers expect all aspects of their lives to be on-demand and seamlessly integrated into digital platforms.

This year, in the spirit of innovation, Accenture used generative artificial intelligence to help distill and uncover trends, feeding submissions securely into its gen AI model.

Insurtech is transforming the workers' compensation segment through big data analytics, artificial intelligence, machine learning, wearable technology and more.

Consumers preferred to share data using smart devices in the home: 45% said they are happy to share information via Amazon Alexa, Google Home and the like. A little over a third of consumers (36%) said they were willing to share data through wearables or fitness health tests.

The carrier and the payroll services provider are working together to increase the flexibility of workers comp underwriting, based on more up-to-date data.

Companies can collect and analyze customer data to provide tailored offerings and targeted promotions based on customer behavior, preferences, and risk profiles.

The results of Keynova's latest Online Insurance Scorecard placed Progressive first for its online user experience.

The best carriers provide agents with the tools that allow prospective customers the option to shop via chat, text and even in-app communications channels.

Amica, Geico and Progressive rank highest for customer satisfaction in the service segment of the study.