Policy adminstration

An outline of where and how insurers should be looking to use big data analytics throughout the enterprise.

Despite a drop in net income, which was partially caused by faltering underwriting incomes, captives’ surplus grew by $1.39 billion.

Owners of captive insurance companies tightened margins and used capital more efficiently in 2012, according to a new A.M. Best financials report on the industry. Over the longer term, the five-year combined ratio for the captive composite of 92.3 compares extremely favorably with the commercial casualty composite of 103.3.

Less than half of respondents indicate that their organization has a plan for making use of the health data that’s available to them, according to a survey of CIOs and other C-level executives.

Company's exchange platform to be integrated as part of agreement to facilitate public exchange enrollments.

One aspect of the update is an agent portal designed to supplement submission process and online collaboration.

Among the areas to be covered are the historical use of data to solve business problems, data presentation and visualization, avoiding biases and how to structure a research program.

Allianz Life looks to improve its customer service and product development with new core system.

With acquisition, firm becomes part of Digital Benefit Advisors’ network, opens North Carolina office.

Shouldn't digital be part of everyone's job description by now?

Passive observation and exploration are generally not enough in a complex business environment — innovation requires experimentation.

The auto insurer is searching for a way to convince more drivers to try its telematics technology.

Celent reports that interest in mobile apps, especially those for tablets, is fueled by the desire to lower front-office costs and facilitate customer interactions.

Over the course of three years, Aegis Insurance, a midsize mutual specialty commercial insurer, completed an overhaul of its legacy core systems. The result is a 50-percent reduction in the average time it takes to process a transaction, a 70-percent improvement in quoting and an 80-percent improvement in renewal processing.

While vendors are optimistic about revenue growth over the next few years, a new report from Aite Group urges them to do a better job of aligning with P&C carrier needs.

The Federal Bureau of Investigation has reportedly asked company executives about the wiring of funds to operations in locations such as India, Sweden and Singapore.

Michael Harden, current chairman of Willis Re in Australia, will shift his efforts to Bermuda.

Insurer looks to replace legacy claims management system, implement enterprise data mastery technology.

The deal is the largest takeover of a U.S. insurance broker on record, according to data compiled by Bloomberg.

An insurer upgrades its data architecture and finds a competitive advantage through faster insights.