Policy adminstration

Mobility has quickly become the most expansive, accommodating and transformational technology in the insurance industry. Just take a look at some of the bold claims circulating recently, including the title of a recent report, "The Future of Insurance is Mobility," from Forrester Research.

Norwood will be responsible for IT infrastructure service delivery functions along with technology solutions to support business plans for the company. According to the insurer, it will be his job to drive projects, solutions and technology portfolios to ensure stability of IT systems while managing vendor relationships. Norwood will report to the VP of IT Infrastructure, Tom Mundt.

Insurers' agent networks provide a natural edge in social networking.

Broker establishes presence in Canadian employee benefits markets in Toronto, Vancouver and Calgary.

MobileProducer designed to enable access to accounts, policy information and more for insurance producers on the go.

The NAIC president comments as House Financial Services subcommittees explore the impact of new standards on the insurance industry.

There is a dearth of IT talent companies are scrambling to fill for 2013 and beyond, and it's not just insurers fighting over the top talent. It's any organization looking for tech-savvy employees with adept business minds. One insurance CIO offers this advice: start at the top, and the rest will fall into place.

At a time of incredible change in the insurance industry, IT is right in the middle of that change.

To Improve Operating Ratios, Insurers Must Improve Risk Selection, Pricing and Processes For More Predictable Returns.

To become strategic assets, CIOs must learn to 'manage up,' by articulating projects' challenges and business value, securing sponsorship and right sizing expectations.

I was all set to sit down and start writing this last 2012 commentary about what insurers are going to prioritize in 2013 and why: more focus on the consumer, developing strategies for attracting and retaining IT talent, modernization projects, etc. However, at press time, Superstorm Sandy had just delivered a blow to the United States and the insurance industry. As I write this (a week after Sandy struck), the death toll stands at 110, nearly 1 million New Jersey and 650,000 New York City area homes and businesses are still without power, 30,000-40,000 New Yorkers may need to be relocated, flood claims paid by the National Flood Insurance Program are expected to exceed $10 billion, exhausting the program's existing $4 billion in payment authority and insured losses are estimated at $10- 20 billion.

While there are many advantages to moving to a digital environment, insurers are finding that to be successful, a big-picture, stepped approach is required to address compliance issues.

To reestablish system stability and drive efficiencies in the policy administration and finance groups, OptaComp's new policy administration system had to improve workflow, reporting and the company's ability to create and track documents.

Aetna, among other insurers, plans to spend millions of dollars to support a group fighting to get coverage for the uninsured.

A survey indicates cloud decisions are being made more and more by business managers rather than, or as well as, by IT.

After a decade of falling rates and large profit margins, a new report from Conning urges insurers to review strategies in light of a changing market environment.

Latest version performs five times faster than previous in comparative tests conducted by the provider.

Zurich Insurance re-enters the force-placed market for the first time since 2008.

MetLife Inc. has added the Multi-Index Targeted Risk Portfolio to the MetLife Protected Growth Strategies lineup, available through its variable annuities with the GMIB Max and EDB Max optional benefit riders.

More than eight out of 10 P&C executives say their current systems are not able to embrace new opportunities. The question is, what will replace them?