Policy adminstration

Despite $110 billion in industry losses due to catastrophes, global reinsurers have responded without any significant dislocation or squeeze on capacity, according to “Reinsurers Resilient Against Waves Of Catastrophes, Economic Uncertainty,” a report by A.M. Best Co.

Customer engagement and why you need to start catering to the next wave of tech-savvy, demanding insurance consumers.

A number of insurers have released financial results for Q1 2012. UnitedHealth, Travelers, RLI, Meadowbrook, Platinum and Cincinnati Insurance post decent results despite disasters.

Two insurers stood out, among a number of organizations, for their success with SAS analytics.

Three measures of a customer’s worth using analytics that might lead you to question age-old business paradigms.

According to a Towers Watson study, effective companies follow formal processes and have dedicated change management staff.

As BYOD and mobile devices become more prevalent in enterprise operations, limitations emerge.

Former AIG employee, Lou Iglesias, to oversee underwriting and servicing.

Latest Android app enables drivers to digitally videotape their driving experience, recording accident evidence in the process.

Group of U.K. cyber insurers developing a framework of recommended information security practices and policies.

A full quarter of working-age adults experienced a health insurance coverage gap in 2011, mainly because they lost or changed their jobs, according to a think-tank.

New structure breaks business into four units based on underwriting tasks and account types.

INCOME Promise Select designed to improve customization and attempts to provide more flexibility to fixed income plans.

Deal includes upgrades surrounding policy, billing, claims, imaging and reinsurance processing.

Award qualifications based on written premiums, cumulative loss ratio and premium retention.

Payer/provider interoperability, health insurance exchanges among top 10 issues on The Managed Care Executive Group’s radar for 2012.

Despite massive catastrophe losses, insurers meet obligations and have surpluses to cover new claims.

Organic growth behind carriers’ desire for technologies that facilitate customer requests and consolidate multiple document systems.

Distracted driver disconnect ongoing as more teens believe they could get into an accident when drinking and driving versus texting and driving, notes State Farm survey.

These tools and methodologies, such as Hadoop and MapReduce, can help insurers unlock the real potential of Big Data.