Policy adminstration

Expansion spurred by BPO deal with health care technology and services provider, and includes long-term plans to service insurance sector.

When developing new processes and implementing new applications systems, it's vital to eliminate the uncertainty and get the necessary information from those who do the work.

The agreement says Pegasystems will pay $161.5 million for the CRM software/services provider.

Swiss Re study finds that insured losses were highest in North America, where they cost insurers more than $12.7 billion.

While insider fraud is down, the leading incident rate categories for insurers are personnel management, company/professional code violation, and corruption and fraud, according to a report.

With a House vote of health care legislation expected this week, President amplifies reform message.

Property/casualty insurers irked at industry’s inclusion in resolution funding.

Creating this type of a dialogue between employees frequently yields greater efficiencies for the organization.

Survey shows young adults, men and high-income earners most use social media for insurance research and communication.

The software companies have combined the use of its software programs to save New London County Mutual time and money.

At the 2010 Mitchell Property and Casualty Conference, the two companies announced a partnership to address the needs of P&C insurers in dealing with automotive injury claims.

A new IBM study finds CFOs have gained power as a result of the financial crisis, but lack tools needed to make good decisions.

Insurers that were most happy with their IT services vendor felt they had a true partnership with their vendor.

Equitable Life of Canada will use HP Exstream to manage customer care services in multiple languages.

Insurers shouldn't ignore developing mobile apps for customers, integrating social media across all activities and honing multi-channel communications.

Sure, online health care will save time and money, but it will also alienate patients from their providers.

Homeowners’ Defense Act would create a consortium of state-sponsored natural disaster funds.

A.M. Best, Fitch, Moody’s and S&P react to AIG’s recent transactions, and American Modern, Pacific Life Insurance Co., Old Mutal plc all receive affirmations.

Economy, pricing and regulation discussed during IIABA panel.

Two NxTech programs will allow Glatfelter agencies to gain security and save time with policy issuance.