Policy adminstration

Ed Baird to retire after 25 years of service with the company; to be replaced with Charles Lowery, previously EVP and COO of Prudential's U.S.-based businesses.

PolicyCenter intended to improve ease of business and enhance operational efficiencies.

Net income was $1.98 billion, or $1.34 a share, compared with a loss of $3.96 billion a year earlier that was fueled by costs tied to Superstorm Sandy and the planned sale of a plane-leasing unit.

BillingCenter expected to improve flexibility, customer service and speed to market.

The reason excellent customer experience is hard for so many insurance companies? Legacy technology infrastructure.

The general manager of usage-based insurance says predictive models are the "secret sauce" that gives the company a competitive advantage in the space.

Conan Ward looks forward to building a "cutting-edge team who knows how to marry the products we’ll be selling with the risks of the future."

Big data and models help overcome biases that cloud judgment, but many executive decisions also require bold action inspired by self-confidence. Here’s how to take charge in a clear-headed way.

Cloud is cheap up front, but full of hidden costs. Here are eight potential "gotchas"

The sales of life/annuity policy administration systems in North America will continue at a slow pace for the next few years, the research and advisory firm predicts.

CNA is among insurers retreating from life units as low interest rates limit returns.

Insurance CEOs are overwhelmingly optimistic about growth and hiring, but more than half are concerned about their ability to manage technological change and new market entrants, according to survey.

A Frost & Sullivan report finds that while merger activity declined in deal volume in 2013, the average transaction value went up.

APIs are the new big thing for technology innovation, and they literally are everywhere.

Technological advances are generating vast new sources of data that can assist carriers with better decision-making.

Insurer reaffirms its 2014 forecast citing better-than-expected Medicare membership growth.

Net income rose to $675 million, or $1.45 a share, from $581 million, or $1.24, a year earlier.

Operating profit, which excludes some investment results, was 94 cents a share.

Five strategies that insurers are using to guide their social media efforts.

A slew of new products and data sources emphasize the speed with which the insurance industry is changing, which could threaten “fast followers,” according to Strategy Meets Action.