Policy adminstration

HEALTH PLAN ANALYTICS

The Hartford recognizes that employing an enterprise taxonomy works wonders for their Web site and other areas as well.

CONNER STRONG SELECTS VIRTUAL IT INFRASTRUCTURE

Carriers need to focus on enterprise linkage to avoid applying a modern solution to old business requirements.

The future will bring accelerated change enabled by technology that can help carriers either reduce costs or improve retention.

Business process management is not new, but AIIM and respondents to its survey believe it to be entrenched as an integral part of enterprise content management.

Carriers are rethinking the role of technology in this crucial, customer-facing area.

Despite heroic efforts to extend their lives, reliability and scalability concerns are forcing carriers to reassess the future of their legacy applications.

While popular on the periphery, security concerns are still tempering SaaS usage for critical applications.

Using emerging mobile devices to access CRM, analytics and customized business applications is a lofty goal. Are life insurers ready?

While few will fault insurers for focusing on survival during these turbulent times, a chance to redefine themselves now exists.

Robert Casale will replace Michael Foley, who will retire as CIO as of Jan. 1, 2009.

The tool directly connects carriers and distributors to agent licensing and appointment information.

Real-time capabilities support providers in discussing the actual costs for various health care procedures.

Association’s proposition includes guaranteed coverage for people with pre-existing medical conditions.

NAMIC says small insurance companies at risk unless plan is reformed.

This acquisition is the latest of many investments The Hanover has made in the past five years.

Providers are adopting electronic health records and one has earned a 2% cut in its malpractice insurance premiums.

Margarita Tapia will head public relations for the national agents' association.

TowerGroup says tumultuous past year will color the insurance industry going forward.