Practice and client management

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.

Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.

INSTANDA CEO Tim Hardcastle shares some of the lessons he's learned from launching an insurance technology firm.

Budget cuts at the federal disaster agency are forcing insurance carriers to rethink underwriting, reinsurance, and catastrophe modeling, and pivot accordingly.

According to Capgemini's World Life Insurance Report 2026, 76% of customers expect advanced cloud and data capabilities but only 16% of insurers are capable of delivering.

Consumers are so concerned about rising costs that they often forego coverage altogether, according to two separate studies from Valuepenguin and Realtor.com.

In the wake of major losses like wildfires or hurricanes, parametric insurance can expedite payments for faster policyholder recovery.

Insurers under pressure to improve digital experience while also reducing fraud.

Employer clients must be prepared to contribute additional capital to fund and secure the captive's initial surplus, typically 10% to 15% of the first year's premium.

Lee Elliston, chief operations officer - claims and UK for Aspen Insurance, examines how AI, data and other technologies are changing insurance claims.