Practice and client management

Insurers under pressure to improve digital experience while also reducing fraud.

Employer clients must be prepared to contribute additional capital to fund and secure the captive's initial surplus, typically 10% to 15% of the first year's premium.

Lee Elliston, chief operations officer - claims and UK for Aspen Insurance, examines how AI, data and other technologies are changing insurance claims.

Customers want instant and seamless digital experiences with personalized assistance, particularly from the insurance industry.

Carriers must be innovative when creating and personalizing services for the next generation of policyholders.

Small businesses may start shopping for new insurance, according to the 2025 U.S. Small Commercial Insurance Study from J.D. Power.

Shifting towards regulation modernization to keep pace with rapidly evolving technologies.

Telematics is revolutionizing car insurance through usage-based policies and personalized risk management options.

Research from Digital Insurance on the cost of artificial intelligence.