Practice and client management

Whole swaths of business activity, from sales and marketing to customer operations, are set to become more embedded in software.

Carrier's strategic enterprise executives tell Dig-In attendees how homeowner and tenant verification, Rivian EV initiatives brought in more underwriting business.

The emerging area of connected insurance has the potential to help insurers prevent, mitigate, or lower potential risks relating to severe weather events.

Hi Marley reveals commonly asked questions after analyzing a sample of auto and property claims from its database.

Amica, Geico and Progressive rank highest for customer satisfaction in the service segment of the study.

Consider developing a concierge FNOL team to handle increased demand.

Simon-Kucher expects customer churn and switching behaviors in auto-insurance to increase sharply in 2023.

Digital Insurance spoke with Sears Merritt, head of enterprise technology and experience at MassMutual.

Digital Insurance spoke with Sheila Anderson, CIO of Aflac.

Personalization isn't so much a trend as an expectation.