Practice and client management

In this exclusive video from Dig | In: The Digital Future of Insurance, Steve Wozniak, the co-founder of Apple and early supporter of the Electronic Frontier Foundation, discusses the importance of respective customers' privacy.

Digital execution plans will often feature speed, agility, and minimal viable products -- or experience.

The key challenge is to accelerate the process without sacrificing the value traditional underwriting adds, writes CIO of Prudential's individual life and annuities unit.

An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.

By redefining customer engagement through proactive risk mitigation, the home insurance insurtech’s leadership believes the industry is ready for a change.

The ongoing focus on engaging existing customers and attracting new ones will drive demand for social media analytics over the coming years.

Using technology and automated underwriting allows insurers to build bridges to know the customers personally, say panelists.

But there are still areas where carriers are falling short digitally, according to market research firm's experience study.

Company shares parent with Great-West Life Co.

Packaging coverages to create more options, simplifying applications, and offering video chat during the claims process are just a few examples of innovation.