Practice management

The insurance Mobile Components suite includes a guide for performing policy administration tasks with various hand-held devices.

ACORD 103, the first component built with the FAST 8x framework, is designed to simplify the life and annuity application process.

Mutual of Omaha could soon be the most visible insurer in the banking world.

What insurers can do to enhance their customer experience in the years ahead.

Exhibitors acknowledge improvements, but daunting challenges remain.

To respond to customer and business demands, insurers take on billing system overhauls.

USAA uses social networking tools to spur sales, quotes and product and service strategies.

Chasing the retirement "savers" will require a technology- enabled focus on education to simplify the complex products being posed to them.

Servicing multiple distribution channels shouldn't translate to multiple headaches.

Accenture survey finds that insurers plan to spend an average of $84 million to improve multi-channel strategies.

Carriers need to spend to optimize current business processes while simultaneously laying the foundation for future growth.

A surprising reprimand of national politicians and a less surprising disregard for the industry highlighted the conference’s first day.

INN’s 2010 Vanguards in Insurance Practices Awards represent true votes of confidence by insurers who rate the value provided by technology solution providers.

The calculator is intended to increase life insurance sales opportunities for producers.

We provide insurance for those whose identities are stolen, so why not add preventive services?

What do annuity sales and base runners have in common? Both continue to slide.

The Employer Wellness Solution is designed to lower absenteeism by helping employees to live healthier lives.

Insurers face an uphill battle when it comes to claims management, according to James Swayze, president and CEO of Symbility Solutions, Toronto. Swayze, who presented on the topic at the 2010 PLRB Claims Conference last week in San Antonio, presented results of a JD Power & Associates study that revealed 46% decline in client satisfaction scores for property claims between 2004 and 2008, and a rising claims process cycle time that averages 18.6 days to close.

LifeGuard Freedom 6 Net features a Joint Option to guarantee income for policyholders, and a 6% bonus for the first 10 years if no withdrawals are made.

Progressive named Joanna Wright of Harvey Monteith Insurance the winner of its contest.