Practice management

Vendors should focus on integration, interoperability and reliability.

Insurance companies must rethink legacy processes and embrace technology.

Matthew Porcelli, a meteorologist at The Weather Company, shares information about how weather data is necessary for insurance companies to provide information to policyholders.

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.

Behavioral science offers solutions to aid in customer comprehension of life insurance.

Insurers should adopt a customer-first strategy that fuses high-tech tools with high-touch engagement.

How to build a more resilient and efficient CAT playbook through communication automation.

INSTANDA CEO Tim Hardcastle discusses the risks and rewards of launching an insurtech.

Kin, a direct-to-consumer insurance provider, has started a mortgage broker in Florida which also takes loan applications through a call center or online.

Mental health is the number one workplace safety concern for employees, according to Pie Insurance's 2025 Employee Voice on Workplace Safety Report.

Consumer-facing applications like chatbots and personalized product recommendations make interactions faster, more tailored and more transparent.

Prepping clients for natural disasters and climate emergencies should start with coverage and end with estate planning.

Understanding the factors that can lead to new product failure and learning the keys to successful outcomes.

Insurers are reimagining operating models, products and value propositions.

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.

Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.

INSTANDA CEO Tim Hardcastle shares some of the lessons he's learned from launching an insurance technology firm.

Budget cuts at the federal disaster agency are forcing insurance carriers to rethink underwriting, reinsurance, and catastrophe modeling, and pivot accordingly.

According to Capgemini's World Life Insurance Report 2026, 76% of customers expect advanced cloud and data capabilities but only 16% of insurers are capable of delivering.