Practice management

What can carriers do to improve their policyholders' FNOL experience?

Tips for agents as they help consumers navigate the current landscape.

Rather than dumping more money into antiquated, ineffective tech, it seems the rational argument would be for business leaders to purchase modern technology.

The military-focused company, which operates an insurer and a $111.7 billion-asset bank, has tangled with regulators during Wayne Peacock's tenure. He will retire in the first half of 2025.

Digital Insurance reached out to insurance professionals about trends related to workers' compensation insurance.

Why personalizing communication, building trust and offering 24/7 support will be crucial for the industry to attract Gen Z consumers.

The General's Jack Martin discusses how technology is transforming customer experience.

A survey from Branch finds that senior leaders in insurance and financial services believe a mobile app strategy is vital.

The digitalization of the insurance industry goes even further than just reducing wait times and eliminating extraneous processes.