Property and casualty insurance

App-free video software can help carriers boost customer satisfaction.

VPs of customer experience and innovation strategy will focus on how to leverage market research and customer insights for new customer-facing initiatives.

Personal insurance shouldn't be a mystery.

With three Masterclasses to choose from, delegates can identify and participate in the opportunity best tuned to their particular duties and charges.

Targeting distribution, claims, sustainability and talent provides a way forward.

Nationwide's home and auto coverage and policy management will be available through the insurtech's online platform.

The shortcomings of emerging "climate services" are concerning to some observers.

Embedded pet insurance, IoT expansions on the table.

According to the report, UBI is taking on a larger part in insurance shopping and increasing in popularity.

Nationwide AVPs Rebecca Nickoll and Brian Disbrow explain how the carrier takes embedded insurance from hype to reality.