Racial bias

A study by the D.C. The Department of Insurance, Securities and Banking reveals an average premium gap of $326 between Black and white drivers.

Researchers from Lehigh University concluded that telling commercially available language learning models, like ChatGPT, to "use no bias" significantly minimized it.

Digital Insurance spoke with Hareem Naveed, associate vice president of integrated analytics at Munich Re Life, about the ethical application of artificial intelligence in life insurance.

To mitigate risk and harness the promise of AI, a fundamental best practice is to evaluate and assess AI systems or tools before using them.

Ethical considerations when implementing AI include making sure data the models are built on is clean, standardized and tested.

Predictable tasks are made for today's generative AI. The technology could revolutionize the underwriting process as long as it can keep its bias in check.

Stand With Asian Americans is launching a new tool this week for people to make complaints about bias they've experienced at work.

Insurers considering using Gen AI for claims, underwriting and other operational functions will need to watch out for "hallucinations," the phenomenon of Gen AI language models producing inaccurate or nonsense results.

The senior data scientist shares about his work in identifying demographic bias in machine learning models.

The National Association of Insurance Commissioners has issued guidance to insurance companies about existing laws and governance requirements they need to follow as they develop and use AI models. Experts say it's a good first step.