Robotics

Four out of five employees surveyed see significant opportunity for AI to create a more engaging and empowering workplace.

Agreements give carriers access to aerial imaging and distracted driving prevention technology.

Former chief claims officer Glenn Shapiro takes on a new role with telematics as a priority.

While the concept may seem bewildering, it actually is based on a basic six-step process.

The back-to-back-to-back storms of Harvey, Irma and Maria tested the digital claims advancements by carriers like Allstate and USAA on a massive scale.

During a whirlwind year for the industry, readers were captivated by stories of new insurtechs and established players alike transforming the business.

As of Nov. 3, more than 838,000 people had registered with the agency as owners of small, civilian drones.

Insurance industry as a whole, however, lags other financial services somewhat in implementing robotic process automation, according to PwC.

There are opportunities for carriers of all sizes to get involved, as many startups looking for pilot customers will lower costs to get their foot in the door.

Carriers should partner with upstart companies to speed digitalization, consultant adds.

Executives from Liberty Mutual and Zurich discuss digital transformation strategies at Boston conference.

Insurers using drones to expedite claims processing after recent storms also will contend with private UAV users flaunting regulations.

The storm will test how well insurers have priced risk, and the supplemental data from geospatial sources can help carriers lay the groundwork for future risk management.

Insurers' investments in technologies to settle claims faster and with more accuracy are answering the bell of massive storms.

Most initiatives that are designed to improve business performance fail because the organization doesn’t adequately explain the benefits with the change.

Captured images from planes are run through the insurer's analytics software to reimburse policyholders on flooded automobiles.

The insurer has deployed an army of adjusters and UAVs in the storm’s wake.

With more powerful tools on the way, new technologies are already improving hurricane risk and claims management.

With data warehouses and modern reporting tools, insurers are better equipped to understand the impact of the catastrophes.

Insurers deploying drones, accessing mobile uploads and analyzing weather data to ensure proper settlement.