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Document management technology enabled two P&C insurers to clear the decks and focus on the essentials.

Employing predictive technologies can help carriers deal with fluctuations in staffing needs.

Pharmacists Mutual Selects Interactive Communications Suite

The seeming over-abundance of accolades can obscure real business accomplishments.

Conducting business in what is often termed the nation's epicenter for organized auto insurance fraudsters--namely, those who deliberately crash vehicles and falsely report injuries from auto accidents--is a challenge. For Florida-based Direct General Insurance Co., that challenge may have temporarily lessened somewhat, thanks to a recent eight-month investigation and resultant dismantling of an organized "crash ring."

With the fresh spring breeze may come a breath of fresh air forThe Hartford Financial Services Group Inc., which this week reported a first-quarter profit and improved investment results. This is particularly good news for the insurer, which earlier this month repaid $3.4 billion in Troubled Asset Relief Funds.

Chubb seeks to facilitate discussion on emerging class of risks.

How the top six bank life programs make it work.

NAIFA adopts policy opposing stranger-originated annuities.

For insurers like SafeAuto that heavily rely on online consumer engagement, robust application uptime and performance means the difference been competitive edge and sure trouble.

Insurers should keep apprised of Twitter, LinkedIn and Facebook's latest developments, as they could have profound effects on the business.

Social media outlets are hot marketing tools—and dangerous security risks. What’s an insurer to do?

Tealeaf 8 is designed to measure Web site experience in real-time by identifying patterns of behavior that signify customer struggle.

As the number of claims mount, insurers are in a scramble to manage risk management issues surrounding property/casualty coverage of faulty Chinese drywall. Yesterday, Louisiana became the first state to openly challenge insurers, passing a bill stopping insurers from increasing premiums or canceling homeowners and commercial property coverage because of such claims.

The Qatar-based reinsurer signed a three-year contract with RMS to manage earthquake risk in Asia.

XML-based Thunderhead NOW is designed to simplify the process of making changes to data, eliminating the need for IT involvement.

Despite failure to reach a bipartisan deal, Republicans and Democrats unanimously agreed to allow the debate to move forward on the Senate floor.

But the logjam may allow a full debate to proceed.

Although efforts are underway to harmonize certain areas of insurance regulation, such as solvency margins and the regulation of control and management, until there is overall harmonization of international insurance laws, sellers, producers and buyers of multinational programs face certain challenges. So says Suresh Krishnan, general counsel, Multinational Client Group at the ACE Group of insurance and reinsurance companies, in a new report. The challenges, says Krishnan, involve making sure companies are not inadvertently assuming risks under local insurance and tax laws in the various jurisdictions implicated by their programs.