The 2024 U.S. Claims Digital Experience Study found that mobile apps yield the highest scores in customer satisfaction in claims reporting, submitting photos and receiving claims updates.

Dr. Lou Gritzo, Chief Science Officer at FM, explains why there are more frequent and severe storms, flooding, wildfires and other weather-related events.

There were about 40 funding events in the insurtech sector in November, according to a review by Digital Insurance.

Digital Insurance reached out to insurance professionals for comments related to trends in workers' compensation insurance.

Fear and a lack of information can be key contributors to a keeping policyholders underinsured.

Dr. Lou Gritzo, chief science officer at FM, shares why there are more frequent and severe weather-related events in a new DigIn podcast.

The three largest unicorns had an average valuation of more than $9 billion, according to CB Insights.

Responsible AI governance should be a foundational construct of any insurance carrier'sAI strategy and needs to be considered at each and every stage of the Gen AI journey.

Commercial insurance policies for cybersecurity have not yet specifically addressed deep fakes, but insurers are thinking about where it will be included or excluded.

Paper checks can delay the claims payment process for policyholders, but many companies are still hesitant to move to a digital payment system.

Internet of Things devices can provide peace of mind for homeowners, but they can also create unexpected risks.

How can we make document validation immediate to reduce customer dropoff? Enter AI.

Both businesses and individual users are at risk of identity theft when using social media.

The three largest deals had an average round amount of more than $150 million.

In 2017, the three founders of Send–Andy Moss, Ben Huckel, and Matt McGrillis–had a vision to reshape and enhance the underwriting processes of commercial insurers.

Despite the buzz over AI's positive impact on claims, carriers may need to ramp up their anti-fraud efforts.

Progressive launches Accident Response, Crum & Forster introduce new insurance for CISOs and Tokio Marine Group partners with Resilient Cities Network, plus more insurtech news.

AI expert told the association of state insurance regulators that collecting information on cyber attacks could give hackers clues.

A new study from CCC examines key factors affecting customer satisfaction.

Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.