A survey of 100 health insurance executives finds that mobile technology and health and wellness applications are fast becoming an integral part of the health care consumer experience.

Cohen will step down as director of the Center for Consumer Information and Insurance Oversight at the end of the month, when the first enrollment period for the health care law concludes.

The award recognizes Vaughan's contributions to the insurance industry throughout her career.

With mid-term congressional elections bearing down, the government changed its regulation of Obamacare, which will give insurers more time to sign up customers.

Insurance industry associations react to the passed amendment that repeals increases in flood-insurance premiums.

The Sapiens IDIT Software Suite will be used as a common platform for Hiscox’s retail insurance business.

Data analysis, processing and results distribution enables ProSight’s customer service team to access all client history and claims data.

IMS UBI Intelligence includes hardware, logistics, support, communications, secure data warehousing and analytics.

The Obama administration, which has been deliberating the issue since November, is expected to announce today the extension of the health plans.

Health insurers such as WellPoint and Humana stand to gain $5.5 billion next year to cover losses from Obamacare in a program the law’s opponents label a bailout.

Xuber’s claims management application selected to help automate and measure stages of the claims life cycle.

The STG suite is available on a private cloud, along with ISO content support.

The tools and methodologies for cloud security are readily available.

A software malfunction forces residents who began the insurance enrollment process — or tried to update their data — between February 17 and midday February 19 to go into the system and start again.

The firm says CRM users who avoid MDM will derive erroneous results that annoy customers, resulting in a 25 percent reduction in potential revenue gains.

Amica Mutual, USAA and four others recognized by J.D. Power for customer service excellence; survey finds customers compare customer experiences across industries.

The COE will allow IT and business functional groups to collaborate in driving advanced analytics solutions.

Net income climbed to $4.99 billion, or $3,035 a share, from $4.55 billion, or $2,757, a year earlier.

While agents and carriers have significantly improved the flow of data, carriers that opened a path for clients to log directly into their proprietary websites presents a problem.

A recent Novarica report shows external threats, such as network technology vulnerabilities and mobile device issues, are driving insurers to increase IT security spending.