With all the tools and technologies at our disposal, isn’t it just good sense to hold clients’ contractually accountable for known risk management prevention efforts?

Customer satisfaction holds steady despite increase in amount of time needed to repair vehicles, J.D. Power study finds.

Nationwide SVP, CIO speaks to the strategies, challenges and successes behind the project that earned his company the Model Insurer of the Year victory.

Business-minded as well as tech-savvy, this list points to the efficiencies and shortcuts that accompany the cloud.

Google’s Glen Reardon deconstructs the traditional three-step marketing model to find that mobility is a growing, disruptive force that cannot be ignored.

Force-placed auto insurance and post-foreclosure insurance among the subjects of New York's Department of Financial Services probe.

Arbitration Forums, Inc. processed nearly 520,000 claims disputes valued at more than $2.4 billion in 2011. More than 85 percent of inter-company arbitration disputes involve auto collisions.

P&C insurer looks to incorporate more technology into its business processes in response to increasing mobile demands.

Along with tackling projects that improve and innovate, insurers need to implement the technologies that enhance business models and make risk-averse execs uncomfortable.

Panel of technology executives discusses the merits of operational, strategic and disruptive tactics.

Not all analytics systems are a great fit for cloud computing, though there are a handful of promising deployments surrounding big data, customization and innovative applications, according to a new report from MWD Advisors.

Online auto quote tools are becoming increasingly robust, a new report evaluating offerings from Allstate, GEICO and The Hartford, finds.

IT professionals reporting major data breaches outline the ways executives become more engaged and supportive of data security efforts in the aftermath.

Amid the ingoing stream of dire economic news it is easy to forget the threat that terrorism poses to the U.S. economy and by extension, the insurance industry.

Milliman Launches Risk Institute

Nationwide Earns Model Insurer of the Year Honors

Closing the day at $17.12 a share, property/casualty vendor’s CEO Marcus Ryu tells INN what’s next.

Widespread droughts, flooding along the Mississippi River and deep freezes across the South combined to catalyze a record year for crop insurance claims.

Guidewire Software Inc. today announced it plans to raise $115 million in its initial public offering of 8.85 million shares of its common stock at a price to the public of $13.00 per share.

U.S. Households Investigating But Not Buying Life Insurance?