CSAA’s new unit will provide call center support, claims management and customized digital employee training.

Nine out 10 employees are frustrated with their employers’ tech tools, and it may start costing companies their talent.

Liberty Mutual and Safeco’s 2022 Agency Growth Study surveyed independent agents and found that 56% planned to be back in the office full-time.

Banks, fintechs, and financial institutions may have stepped up their diversity and inclusion efforts, but these industries still have a retention problem. What are the issues at play and what can be done to keep executive women in the C-Suite?

Retaining workers to advance digital transformation comes down to having an innovative, rewarding culture, say panelists.

Until employers rethink their policies and benefits, the challenges of the Great Resignation on businesses and employee well-being will persist.

Insurers are feeling the pinch of increased staff turnover at a time when they are building to transform.

There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.

Digital Insurance spoke with Brian Poppe, senior vice president for technology modernization at Mutual of Omaha.

Shortly after the partnership was made public on Twitter, State Farm abruptly reversed course.

Progressive, Mutual of Omaha, New York Life, Unum and others make the list.

Onuu, a startup banking, credit and life insurance platform, is preparing to launch this summer.

Palo Alto, Calif.-based home protection insurance group Hippo has hired Keith Simard as vice president of property claims.

Career changes across the industry.

Labor challenges are driving insurers to rethink how work gets done.

Nationwide, Progressive, Allianz Life Farmers and Mutual of Omaha were included on the 2022 list.

Also: Ethos’ chief underwriter, SE2’s new CEO.

Also: Polly gets an insurance COO.

Automation can uncover new opportunities to improve the way insurers do their jobs.

Enabled by advanced technology, automation and digitization, insurers will discover and leverage new opportunities.