Accenture released its Why AI in Insurance Claims and Underwriting?

The key to easing technological anxieties is to understand all your audiences’ needs.

AXA XL announces cyber insurance roles and BOXX appoints CTO.

Tatiana Cirio, head of people at Rocket.Chat, explains why the new digital workplace models are the “new normal.”

The study found no impact from work-from-home on performance reviews or promotions overall or any individual subgroup.

Workers may unintentionally cause many data leaks, but they shouldn’t carry all the blame, according to this cybersecurity specialist.

Why are companies outsourcing today? The simple answer: there’s a massive shortage of talent.

In other news: Appointments at Acrisure, Marsh and Tokio Marine Highland.

SMA surveyed insurance professionals to understand how companies are approaching talent in 2022 and beyond.

CSAA’s new unit will provide call center support, claims management and customized digital employee training.

Nine out 10 employees are frustrated with their employers’ tech tools, and it may start costing companies their talent.

Liberty Mutual and Safeco’s 2022 Agency Growth Study surveyed independent agents and found that 56% planned to be back in the office full-time.

Banks, fintechs, and financial institutions may have stepped up their diversity and inclusion efforts, but these industries still have a retention problem. What are the issues at play and what can be done to keep executive women in the C-Suite?

Retaining workers to advance digital transformation comes down to having an innovative, rewarding culture, say panelists.

Until employers rethink their policies and benefits, the challenges of the Great Resignation on businesses and employee well-being will persist.

Insurers are feeling the pinch of increased staff turnover at a time when they are building to transform.

There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.

Digital Insurance spoke with Brian Poppe, senior vice president for technology modernization at Mutual of Omaha.

Shortly after the partnership was made public on Twitter, State Farm abruptly reversed course.

Progressive, Mutual of Omaha, New York Life, Unum and others make the list.