In an interview following remarks at Insurtech Insights, Lucy Pilko, CEO of AXA XL Americas, elaborated on what the insurance industry needs to benefit from AI in its operations.

Tech isn't a replacement for strategy or a substitute for process design. And it won't deliver results without the right people behind it.

Valkyrie Holmes, co-founder and CEO of Faura, discusses how AI and analytics are helping carriers identify and manage weather risks.

Leaders in insurance will succeed by integrating AI with clear goals, strong rules and forward-thinking strategies.

Highlights from speakers and sessions at the Insurtech Insights conference and surrounding events in New York from June 3-5.

Several recent studies have found that 78% of global life insurance carriers believe data readiness is the biggest challenge in getting value from AI.

The top areas where AI chatbots are reshaping the insurance customer experience.

The AI-first digital engineering company helps enterprise customers navigate digital transformation, with solutions like agentic AI workflows and TSaaS.

Gen AI can help policyholders and adjusters better understand the complexities of claims coverage.

Use cases for artificial intelligence in insurance are continuing to grow, ranging from interpreting aerial imagery to customer support.