As carriers get more experience with implementing new AI technology, they are becoming proactive about meeting regulation and ethics standards before outside forces impose them.

Insurers continue digital transformation for operational excellence across the value chain.

Many people are jumping on the AI bandwagon without asking the most basic questions. FICO Chief Analytics Officer Scott Zoldi, who holds a Ph.D. in theoretical and computational physics from Duke University, has been in the business long enough to see the warning signs.

Federal Reserve Gov. Lisa Cook called for weighing the costs and benefits of artificial intelligence, and flagged bias and fraud as areas of concern.

A new AI-powered platform can protect businesses from the impacts of costly power outages.

In this compilation of top matters affecting the insurance landscape, Nationwide and other insurance agencies further explore artificial intelligence, and experts offer tips on preparing for hurricane season and more.

To close the coverage gap, boost growth, and improve the customer experience, it will be crucial for life and annuity insurers to increase their use of AI and modernize processes.

Liberty Mutual and Safeco released findings from Benchmarking Agent Attitudes on AI: Key Takeaways from the 2024 Agent-Customer Connection Study.

Sen. Edward Markey warns that biased AI algorithms are making decisions that deny mortgages to Black people. 

In the context of quick pricing, artificial intelligence can play a key role in formulating customer segments and creating appropriate policy packages.