A new survey from Digital Insurance is taking the pulse of insurers when it comes to technology's impact on insurance fraud.

Digital Insurance reached to insurance agents to ask about what AI tools they're using.

A Nationwide survey suggests independent insurance agents are embracing artificial intelligence to enhance customer experience.

Practical strategies for insurers to overcome the challenges of legacy systems and infrastructures.

AI and machine learning make it easier and more effective for disability insurance customers to engage digitally.

The scope and complexity of data makes Gen AI a useful tool for insurance companies to get and manage relevant information for a variety of functions.

GenAI and other technologies are improving communication, care and outcomes for injured workers.

Gen AI-powered risk mitigation applications provide predictive maintenance and draw on monitoring technology to reduce claims and risk.

Researchers from Lehigh University concluded that telling commercially available language learning models, like ChatGPT, to "use no bias" significantly minimized it.

GenAI is changing how underwriters manage and utilize unstructured data.

Jean Feldman and Aaron Deering of Sentry Insurance discuss how carriers are using technology in new ways to improve the workers' compensation experience for injured employees.

First in a series on how the insurance industry now sees Gen AI and its potential.

OpenAI is opposing a bill in California that would place new safety requirements on artificial intelligence companies, joining a chorus of tech leaders and politicians who have recently come out against the controversial legislation.

The Hiscox People and Programs report found 26% of small businesses are using artificial intelligence and 75% plan to implement the technology over the next two years.

Using AI in the aviation sector can help optimize flight paths for fuel efficiency and on-time performance, and suggest the most efficient routes to save time.

Digital Insurance reached out to insurance professionals about trends related to workers' compensation insurance.

ZestyAI approved for use by Texas Department of Insurance; U.S. sues National General Holdings Corp and subsidiaries plus more legal news.

Three-quarters of business leaders expect increased return on investment for generative AI will increase in the next three years, according to a new KPMG survey.

Artificial intelligence tops insurance executives' priorities, with over 50% citing it as a key focus. However, challenges remain in AI preparedness and workforce reskilling.

Just as cyberattackers appear to be applying the technology to create identities for fraudulent claims, insurers are beginning to talk about how to deploy it to defend against this threat. Gartner, American Family and the Intentional Futures consultancy describe these developments.