Federal Reserve Gov. Lisa Cook called for weighing the costs and benefits of artificial intelligence, and flagged bias and fraud as areas of concern.

A new AI-powered platform can protect businesses from the impacts of costly power outages.

In this compilation of top matters affecting the insurance landscape, Nationwide and other insurance agencies further explore artificial intelligence, and experts offer tips on preparing for hurricane season and more.

To close the coverage gap, boost growth, and improve the customer experience, it will be crucial for life and annuity insurers to increase their use of AI and modernize processes.

Liberty Mutual and Safeco released findings from Benchmarking Agent Attitudes on AI: Key Takeaways from the 2024 Agent-Customer Connection Study.

Sen. Edward Markey warns that biased AI algorithms are making decisions that deny mortgages to Black people. 

In the context of quick pricing, artificial intelligence can play a key role in formulating customer segments and creating appropriate policy packages.

Insurers are adding artificial intelligence to streamline processes including claims and underwriting, while also combating fraud.

USAA, MMG Insurance and Munich Re executives spoke about these insurers' efforts to model risk and use data proactively to serve policyholders and prevent bias.

Amid the industry's surge in lawsuits over recent years, including the suit against Allstate and State Farm, learn more about past cases and how AI implementation could impact this trend.