Business intelligence platform debuts with views of ROI from several insurance technologies

Talkdesk survey of customer experience professionals points out stumbling blocks to AI implementation

The push comes from the available technology and customer desire. Younger customers, especially, want services via digital platforms.

By taking the manual labor out of data management and upkeep, experts can reach new clients and better serve their existing ones.

New products can help insurtechs stand out from the competition and boost profit margins. Successful distribution, though, requires a strategy.

Ford partners with Wejo in Europe and Insurtech NY opens applications for its third accelerator class.

Digital Insurance spoke with Rich Gilbert, CIO and chief transformation officer at Aflac

Insurance companies using AI must ensure that algorithms are free from conscious or unconscious bias.

A real-world use case for AI and ML is leveraging it to analyze and extract insights from unstructured data.

Missteps and consumer wariness are leading insurers and insurtechs to discuss issues of fairness and bias in the use of AI for insurance processes.