Insurers should observe how digital attackers operate in customer acquisition, analytics, technology, and talent to support their new initiatives.

Insurer is 'doubling down' on tech investment, with leadership buy-in across digital, says Abby Hosseini.

The company combs through data to identify networks of bad actors who team up to cheat its insurance division.

Insights from AI can help close the customer experience gap by providing auto insurance carriers with the ability to generate personalized touchpoints in real-time

AAU enables underwriters to spot patterns and connections that are either invisible to the human eye or which take normal, human-assisted processes large amounts of time and resources to identify.

The extraordinary events of 2020 have placed new demands on claims that have played an important role in accelerating the digital transformation in this area.

The most likely outcome is that it will fuel a transformation in the roles and responsibilities assigned to actuaries.

The insurer is the parent of Aloi Nissay Dowa Insurance and Mitsui Sumitomo Insurance.

And where can insurers deploy them for the most value?