Danni Santana

USAA uses a three-pronged approach to achieve a top mobile user experience, according to Patrick Kelly, the insurer’s emerging technology executive.

2016 marks the first year at PHLY where chat and email interaction with customers has increased while traditional telephone communication has declined.

The insurer began implementation of Guidewire software in 2013.

How Olsen pioneered an "outside-in" approach to analytics strategy.

Milligan’s work with MoneyGuard helped revolutionize Lincoln Financial’s underwriting philosophy.

Insurance IT budgets are largely unchanged year-over-year; a missed opportunity, says industry expert.

The Northeast insurer will implement its new platform in a phased roll out.

The reinsurer agrees to partner with Berlin-based startup Simplesurance, developer of cross selling software.

The Singapore-based carrier wholly owned by Liberty Mutual Insurance Group has announced a new telematics application for customers.

The Munich Re subsidiary has bought Meshify outright, following a strategy of making investments in other IoT companies.

The upgrade will provide Midwest Builders’ Casualty with easier integration capabilities of other third-party vendor technology.

Slice's policies can be purchased online or via mobile app.

A reported $250,000 in damages was prevented across 14 different churches thanks to installed sensors, according to the companies.

The company expands its suite of Labs of Forward Thinking.

The workers' compensation insurer implements new underwriting and billing tools.

Working with Hamilton and Two Sigma, the companies aim to enhance the underwriting capabilities of the U.S. small business market.

Members will receive a free bilingual Garmin vivofit3 wearable to help track progress.

Aetna will subsidize Apple Watch purchases for its customers to support a suite of apps for the wearable device.

Verisk Insurance Solutions joins Guidewire PartnerConnect and augments the software provider's policy admin system.

Guidewire ClaimCenter will replace the mutual insurer's previous third-party claims management system.