Joe McKendrick

Agine development can help carriers realize their digital goals faster than traditional methods.

Almost a decade after Zurich's implementation, the insurer's cloud journey presents lessons for carriers undergoing similar projects.

But with a variety of software for reinsurance claims management increasingly available, that may be changing.

Advanced artificial intelligence technology can upend even the most entrenched insurtech.

To meet the needs of customers and deliver services as needed, insurers need knowledgeable, skilled people to build and manage sophisticated applications, algorithms and analytics.

Insurers that obsess about the technology are focused on the wrong thing.

Deep learning applications may put insurers on the forefront of technology.

Every insurance company is different, and its approach to collaborating with startups needs to conform to its particular circumstances.

Initial excitement over digital's potential has been tempered by real-world challenges, but there are ways to break through.

Digital excellence isn't just about technology: Who's behind the curtain is also important, industry experts say.