
Pat Speer
PresidentPat Speer is president of Speer Content Strategy & Development LLC, a communications and content management consulting firm. She is also the former editor-in-chief of Insurance Networking News.

Pat Speer is president of Speer Content Strategy & Development LLC, a communications and content management consulting firm. She is also the former editor-in-chief of Insurance Networking News.
Strong vetting is crucial to establishing a relationship with a trusted business partner, and paving the way for a successful technology initiative with long-lasting results.
While savvy digital transformation can boost businesses, carrier leaders also have to contend with those insurtechs striking out on their own.
Digital Insurance recently caught up with four previous honorees to find out what new challenges they’ve taken on.
This year’s WIL honorees place business goals and achievement ahead of gender concerns.
These very specialized organizations need robust systems to support their operations, but many are under-resourced.
Carriers have a huge need for bright, qualified technologists, but risk losing ground to other industries.
To realize the benefits of emerging tech, insurers need to take big swings at SaaS rather than sticking to ancillary functions.
Tech expert Vivek Wadhwa says the entire process of computing risks is about to be disrupted.
Vehicle-to-vehicle communication and streaming video of drivers can revolutionize both personal and commercial lines.
Carriers are right to embrace new methods of making customers safer, but must navigate the impact on premium.
Insurance has the worst smartphone platforms among customer-facing industries. That can’t continue.
Transforming personal lines’ ‘moment of truth’ isn’t easy, but the payoff is clear.
Digital innovation can improve the lot of independent agents just as easily as it can disrupt their businesses.
A major benefit of moving away from legacy processes is the ability to cover more risks for more people.
Insurance industry stakeholders are urged to think enhancement, not replacement, of human intelligence with AI implementations.
Insurers have set goals around the technology in an effort to simplify the customer experience and meet regulatory requirements.
Insurers are now ingesting more data than they can swallow from a host of new sources. Making sense of that this mix is just the beginning.
Insurance offers the perfect landscape for robotic process automation (RPA) because of the many repetitive tasks that form standard industry transactions.
There will always be a place for independent agents, but carriers will move forward with those that can leverage technology to provide ongoing value.
Insurers have never been in a better position to be able to tailor messages or offers to prospects based on their behavior.