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The shift to digital means carriers must focus on sales and service portals, agency management and compensation systems.
August 1
Celent -
The new version, ForeSight 6.0, is designed to have improved tablet functionality and added customization.
July 31 -
Front-end systems and devices for customer engagement are getting more sophisticated, but back-end integration challenges are preventing insurers from taking advantage of them, survey shows.
July 30
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The shift to digital means carriers must focus on sales and service portals, agency management and compensation systems.
July 30 -
Online distribution isn't just for personal auto anymore. Insurers are now expanding electronic application functionality to small commercial, life and annuity and beyond, leveraging business rules and third-party data to satisfy consumers and agents, expand their reach and shrink sales cycles.
July 30 -
Insurance can be complicated and even the best-informed consumer wants advice - from family, friends and professionals. And that's where the opportunity for differentiation lays for insurers.
July 30 -
The technology, legal framework and customer expectations have reached a point where carriers need to implement e-signature capabilities, according to Novarica.
July 30 -
A guide to get insurers up to speed in social spaces, which aren't going away any time soon.
July 25
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Social media and mobile computing serve as a backdrop for several of Deloittes insurance tech trends and opportunities for 2013.
July 24 -
Social media and digitization have made it easy to get closer to customers; the question is how to use that knowledge and access without becoming invasive.
July 22
