Customer experience

With the European Commission’s approval, closure of the $26 billion acquisition is expected soon.

The Justice Department argues the deal would eliminate competition between the insurers and force seniors to pay higher premiums for Medicare.

The insurance software providers join forces with Driveway Software and L&T Infotech.

Companies are lured in, spending oodles of money on functions and features they don’t really use to their full advantage early on in the transformation process.

Although access to markets is more readily available, consumers still seek advice and guidance from agents before making policy decisions.

Health insurers and hospitals have shifted their businesses over the last half-decade to adjust to the Affordable Care Act, and they’re warning against any sudden moves that could hurt patients, or their businesses.

There will always be a place for independent agents, but carriers will move forward with those that can leverage technology to provide ongoing value.

Insurers have never been in a better position to be able to tailor messages or offers to prospects based on their behavior.

Blockchain is likely to play a major role in the reshaping of insurance, but many carriers are still in learning mode.

Trov enables users to insure personal items using their mobile phones for the duration they choose.